To ensure the total cleanliness of the Hotel, guest rooms, public areas, interior and exterior.
Duties and Responsibilities
To review standards for all d'cor, furniture and furnishings throughout the hotels and prepare 5 year plans for the capital workbook
To prepare all expense budgets for the department.
To prepare annual payroll budget in line with forecast occupancies
To ensure monthly forecasting completed
To actively manage all budgets in line with rooms occupancy
To liase with Personnel department and ensure proactive recruitment of department staff.
To carry out appraisals with staff on a regular basis.
To ensure proactive and strategic training plans are established to ensure highest standards of cleanliness and service inline with the Inspection and Core Standards.
To ensure effective planning of staff holidays and lieu time.
To ensure effective process for managing staff and department communication meetings and briefings are carried out.
To establish and maintain the highest standards of cleanliness on all rooms and public areas
To establish routine cleaning plans so that all furniture, fittings, carpets and coverings are maintained at highest standard.
To purchase cleaning materials and light equipment as required.
To purchase uniforms and ensure control of issues and return.
To ensure effective running of laundry and valet areas
To ensure high standards of linen maintained-and that regular supply is ensured.
To ensure effective communication with Front Office departments in support of maximum efficiency of both bedroom letting and servicing.
To ensure Health and Safety practices are maintained at all times, including manual handling and stacking of items.
To ensure that the Code of Corporate Conduct is adhered to at all times.
To ensure effective and flexible management of the department through members of the team working together and covering tasks with each other.
To be aware of all Health, Safety and Fire regulations and to abide by their terms
To maintain high standards of personal hygiene at all times
To demonstrate proper and safe usage of all equipment
Ensure that full uniform is worn at all times and grooming standards are adhered to.
To support and adhere to the equal opportunities policy of the company
JOB QUALIFICATION
College Degree.
Experience and other Qualifications
Extensive Housekeeping experience in a managerial position
With good communication skills both oral and written, English and other languages
Explore new markets, and develop new base of clientele.
Duties and Responsibilities
Establishes call frequency and proper coverage of all accounts while permitting time for solicitation of new business opportunities for the hotel.
Participated in trade industry events as an official representative of the hotel.
Entertains clients at least 3 times a week.
Conducts showroom and ocular inspection.
Performs other duties as may be assigned from time to time.
Responds within 24 hours to all inquiries or correspondence from existing clients and potential customers.
Closely coordinated with Catering and Convention Services Department and other departments in arranging accommodations, service, special events for group business.
Disseminates information of general interest to all Sales personnel.
Prepares and submits regular special reports as may be required by the Director of Sales or Director of Marketing.
Disseminates lead within other markets to the Sales person responsible in a timely manner.
Submits weekly sales report, entertainment schedule, and monthly expense account.
Keeps abreast of the competition and relays such information to the hotel.
JOB QUALIFICATION
Bachelor's Degree preferred.
Extensive work experience in sales and marketing. With valid UAE driving license
With good communication skills, good inter-personal skills
Pleasant appearance.
Knowledgeable in typing and other office equipment.
To ensure the smooth and efficient running of the Security Section. Responsible for the safeguarding of hotel property, assets, guests, visitors and employees.
Duties and Responsibilities
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Upon employment, all employees are required to fully comply with Hotel rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.
Assist supervisor in checking alarm systems, safety and fire equipment systems and closely monitoring security of building doors, service areas and delivery areas.
JOB QUALIFICATION
High school or equivalent education required. Bachelor's Degree preferred.
At least two years experience in security in the same capacity
With good communication skills (in English, Arabic will be an advantage), good inter-personal skills
